Agile Program Delivery and Training

Challenge

After the shift to telework operations in 2020, the DOT National Training Center (NTC) needed support continuing to provide webinars to 1,500 trainees each month.

NTC called on Cyber Synergy for help developing, updating, and maintaining information in an electronic format, including making audio/video information Section 508-compliant, streamlining their IT system and eliminating redundancies.

Solution

Cyber Synergy produced, designed, developed and edited audio and video files slated for publication on websites and on Learning Management Systems (LMS) that conform to current industry e-learning standards, including SCORM and AICC. We have instructional systems designers and developers that use the most up-to-date professional training methodologies and strategies to support the implementation of the NTC Learning Management System and Testing tools and IT-related implementation.

Our efforts have improved operations such as the academy shift to virtual, remote onboarding of new staff, closing planning gaps and modernizing IT and security requirements to adjust to the new virtual norm.

Project Highlights